Privacy Policy
Effective Date: 01/09/2025
Last Updated: 01/09/2025
DC Pines Roofing (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website. This Privacy Policy explains how we collect, use, and protect your information when you visit our site, submit a form, or communicate with us.
Information We Collect
We may collect the following types of information:
Personal Information: such as your name, phone number, email address, and property address when you submit an estimate request, contact form, or sign up for communications.
Service Information: details you provide about your roofing needs or project.
Technical Information: such as your IP address, browser type, device information, and website usage data (collected through cookies or analytics tools).
How We Use Your Information
We use your information to:
– Provide roofing services, estimates, and customer support.
– Communicate with you regarding appointments, service updates, or inquiries.
– Send promotional emails or text messages if you have opted in.
– Improve our website, services, and customer experience.
– Comply with legal and regulatory requirements.
Text Messaging & Communication
If you provide your phone number, you may receive service-related text messages (such as appointment reminders, project updates, or estimates). You may also receive promotional messages if you have opted in. Standard message and data rates may apply.
You can opt out of text messages at any time by replying STOP.
Sharing of Information
We do not sell or rent your personal information. We may share information only in the following cases:
– With trusted service providers who assist us in operating our website, scheduling, or communications.
– When required by law, regulation, or legal process.
– To protect the safety, rights, or property of DC Pines Roofing, our clients, or others.
Cookies & Tracking Technologies
Our website may use cookies or analytics tools (such as Google Analytics) to track visitor behavior, improve website performance, and enhance user experience. You can control cookie settings through your browser preferences.
Data Security
We take reasonable measures to protect your personal information against unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.
Your Privacy Rights
Depending on your location, you may have the right to:
– Request access to the personal information we hold about you.
– Request corrections or updates to your information.
– Request deletion of your personal information.
– Opt out of receiving promotional communications.
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
DC Pines Roofing
Email: myroofer@dcpines.com
Phone: (832) 709-0768
Address: 2808 Caroline St, ste 200, Houston TX 77004